The Program Manager will manage complex initiatives across all aspects of the client organization, from ideation through execution, building scalable processes and models for future internal and company-wide growth.
- Proven experience as a Program Manager or similar role in B2B SaaS companies, preferably startup environments.
- Strong understanding of technical concepts and ability to communicate effectively with technical teams.
- Excellent organizational and leadership skills, with a keen eye for detail.
- Demonstrated success in managing multiple projects concurrently.
- Exceptional problem-solving and decision-making abilities.
- Effective communication skills with the ability to articulate complex technical issues to
- PMP or Scrum Master preferred.
Program Planning and Execution:
- Develop and execute comprehensive project plans for software development projects, ensuring alignment with organizational goals;
- Coordinate cross-functional teams, including product managers, engineering managers, support leaders, product marketing managers, professional services teammates to achieve program milestones and deliverables;
- Collaborate with internal stakeholders to gather requirements, define scope, and communicate program status;
- Establish and maintain strong relationships with key stakeholders to ensure project success and internal customer satisfaction;
Resources and Allocation Management:
- Manage program time spent and optimize resource allocation to meet project goals;
- Provide regular forecasts and reports to leadership, ensuring objectives are met;
Communication and Reporting:
- Prepare and deliver clear and concise status reports to leadership, highlighting project progress, issues, and upcoming milestones;
- Conduct regular program reviews and retrospectives to drive continuous improvement;
- Identify and assess risks associated with software development projects, and identify strategies for risk mitigation;
- Proactively address challenges and roadblocks to keep projects on schedule and within scope;
- Implement and champion agile methodologies, ensuring teams follow best practices for iterative development, continuous improvement, and integrated delivery;
- Foster a culture of collaboration, transparency, and adaptability within project teams.