Own your future:
Our culture isn't something people join, it's something they build and shape. We believe that every person deserves to be heard and empowered. If you're on the fence about whether you're a fit, we say go for it. Let’s build something great together.
Must Haves:
- Strong organizational skills with the ability to manage multiple parallel workstreams
- Clear, structured written and verbal communication skills
- Intellectual curiosity and ambition to grow beyond pure coordination tasks
- Ability to work independently and make sound day-to-day decisions
- Comfort working closely with delivery teams, finance, and client-facing stakeholders
Nice to have
- Previous experience in project coordination, operations, PMO, consulting,
Key Responsibilities:
1. Delivery & Team Operations Support
- Coordinate onboarding and offboarding of team members across multiple accounts
- Maintain and organize delivery-related assets, including hardware, licenses, access rights, and documentation
- Support account-related travel and logistics when required
- Collect, structure, and summarize feedback from engineers and clients (surveys, inputs, reports)
2. Contract & Administrative Coordination
- Support coordination of Statements of Work (SOWs), amendments, and renewals
- Collaborate with procurement and internal stakeholders to ensure contracts remain aligned with team and scope changes
- Maintain resource allocation data and support billing and utilization tracking
- Ensure all documentation and records are accurate, up to date, and audit-ready
3. Collaboration with Internal Support Functions
- Act as a coordination point between delivery teams and resourcing, finance, and administrative functions
- Proactively identify and flag risks, changes, or inconsistencies related to team setup, contracts, or timelines
- Partner closely with Delivery Managers to absorb operational complexity and keep delivery teams focused and aligned
4. PMO & Process Enablement
- Maintain and continuously improve PMO assets such as templates, trackers, and Confluence spaces
- Support preparation and facilitation of Delivery Manager and Project Manager community meetings, surveys, and materials
- Drive continuous improvement of delivery operations, not just execution of existing processes
