Own your future
Our culture isn't something people join, it's something they build and shape. We believe that every person deserves to be heard and empowered. If you're on the fence about whether you're a fit, we say go for it. Let’s build something great together.
Role overview
At Transcenda, our people are the core of our success. We’re looking for a Director of Global HR to lead our People function through the next stage of growth. This is a hands-on leadership role reporting to the CEO, where you’ll shape our HR strategy, elevate our systems and processes, and help us scale a high-performing, values-driven culture.
You’ll work closely with senior leadership to tackle key challenges: building structure, driving accountability, and enabling team growth across global locations. If you're a resourceful, data-minded HR leader who thrives in fast-paced environments and loves solving complex people problems, we want to talk.
Key Responsibilities
- Build & Execute HR Strategy: Develop people strategies aligned to business goals, including performance management, talent development, and organizational design.
- Drive Leadership Maturity: Create leadership development programs that support managers and high-potential talent across delivery, sales, and operations teams.
- Scale Culture & Engagement: Champion an inclusive and values-aligned culture by implementing initiatives that improve team satisfaction and retention.
- Drive HR Transformation: Lead the implementation of scalable HR systems, automation, and process improvements to increase efficiency, ensure data integrity, and support a seamless employee experience.
- Coach Leadership: Serve as a strategic advisor to managers, providing practical guidance on people-related matters and supporting the development of high-performing, engaged teams.
- Lead HR Operations: Oversee HR compliance, policy development, and documentation across multiple countries.
- Leverage Data: Use HR metrics and business data to improve decision-making and proactively identify opportunities for improvement.
- Guide HR Team: Provide strategic direction and support to the HR team, ensuring alignment with global priorities.
- Own HR Budget & Tools: Drive efficient use of budget, tools, and systems to support HR scale and quality.
- Enable Global Growth: Support business expansion by shaping and executing HR strategies that drive successful market entry, cultural integration, and operational alignment.
Must Haves
- 10+ years of HR experience, with strong exposure to the tech or consulting industry
- 5+ years in global software consulting/outsourcing environments
- Proven success leading performance and leadership development programs
- Strong HR operations knowledge and ability to build compliant, scalable systems
- Data-savvy: confident working with HR metrics to drive change
- At least 2+ years of experience managing HR team members
- Track record of solving problems and scaling processes from manual to efficient
- Excellent written and verbal communication skills in English
- High integrity, resilience, and the ability to navigate change and ambiguity
As a Plus
- Experience scaling from 200 to 500+ employees
- Exposure to multiple geographies and labor markets
- Prior success supporting executive teams and working directly with a CEO
